Terms and conditions

Updated on Nov 29, 2019
Welcome to the EzBizTrip - Online Travel Agency Solutions (the “Solutions”). Please read this terms of use agreement carefully. You are only able to register and use the Solutions with a company email address. The following agreement is required of any individual who use the Solutions in connection with a EzBizTrip account (“Account”).
By registering to use, or using, the Solutions, which is available through the website www.ezbiztrip.com and/or the related websites (collectively, the “Site”), you (1) agree to the following terms and conditions of this terms of use agreement (“T&C Agreement”) and represent and warrant that you are authorized by the company or organization identified as the Account holder (“Company”) to use the Account as an individual user (“User”).
Moreover, by agreeing to T&C Agreement, you also agree to the EzBizTrip product privacy policy, located at https://www.ezbiztrip.com/privacy-policy, which includes information on how EzBizTrip collects, uses and discloses personal information. If you do not agree to this T&C Agreement, do not use the Solutions. Please note that T&C Agreement is subject to change by EzBizTrip Inc. (“EzBizTrip”) in its sole discretion at any time. When changes are made, EzBizTrip will make a new copy of your agreement available at the website and within the Application. Any new Supplemental Terms will be made available from within, or through, the affected EzBizTrip Solution on the Website or within the Application. We will update the “Latest Updated” date at the top the the T&C Agreement. Any changes to the T&C Agreement will be effective immediately for new Users of the Website, the Application, and will be effective fifteen (15) days after posting notice of such changes on the Website for existing Users or fifteen (15) days after dispatch of an email notice of such changes to Registered Users. If you do not agree to the changes, you must stop using the Solutions.

Registration; Account Security.

  • Registration
    User Registration is required to use the Solutions. EzBizTrip reserves the right to refuse registration, or to refuse or limit access to the Solutions or any features, to anyone in its sole discretion. You will provide true, accurate, current and complete information about yourself in any registration, agree not to misrepresent your identity or your User Information, and agree to maintain the security of your username(s) and password(s). If you provide any information that is untrue, inaccurate, not current or incomplete, or EzBizTrip has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, EzBizTrip has the right to suspend or terminate your Account and refuse any and all current or future use of Solutions (or any portion thereof).
  • Account Security
    You will maintain and promptly update your User Information to keep it accurate, current and complete. You may not share your Account and/or password with anyone and you understand that any person with your username(s) and password(s) may be able to access the Account (including user information, expense report data, transaction information, and other user data). You accept all risks of unauthorized access to or misuse of the Account or a third party website based on the sharing or loss of a username and password. You will promptly notify EzBizTrip if you discover or otherwise suspect any security breaches related to the Site, including any unauthorized use or disclosure of a username or password. Notwithstanding anything to the contrary herein, you acknowledge and agree that you shall have no ownership or other property interest in your Account, and you further acknowledge and agree that all rights in and to your Account are and shall forever be owned by and inure to the benefit of EzBizTrip. By using and accessing EzBizTrip, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any information submitted via EzBizTrip may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.


Registration is FREE of charge. EzBizTrip reserves the right to charge fees for both Companies and Employee Users to access and use all or portions of the Solutions at any time. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated transaction taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc.) that are paid to the hotel supplier for taxes due on the hotel’s rental rate for the room. The hotel suppliers invoice us for certain charges, including tax amounts. The hotel suppliers are responsible for remitting applicable taxes to the applicable taxing jurisdictions.

Grant of Rights; Use Restrictions.

  • Grant of Rights
    Subject to the terms of T&C Agreement: (a) EzBizTrip hereby grants you a non-exclusive, worldwide right during the term of the T&C Agreement to access and use the Solutions; and (b) you grant EzBizTrip and its service providers a right (i) to use, modify, display, distribute and create new material using your Content as necessary to provide the Solutions, and (ii) to create and use aggregated or anonymized forms of your Content that do not identify Company, you or any other users of an Account for EzBizTrip’s business purposes. By submitting Content, you automatically agree, or promise that the owner of such Content has expressly agreed that without any particular time limit and without the payment of any fees, EzBizTrip may use the Content as necessary to provide the Solutions.
  • Use Restrictions
    Except as expressly permitted under this T&C Agreement, you shall not directly or indirectly do any of the following:
    • Use any engine, software, tools, agent, device, mechanism or the like to access, search, or download intellectual property from our Solutions, or use our Solutions in any way other than through our publicly supported interfaces.
    • Use, sell, distribute, sublicense, broadcast, livestream, or commercially exploit any EzbizTrip Property or any rights under the T&C Agreement.
    • Introduce any infringing, obscene, libelous, or otherwise unlawful data or material into the Solutions.
    • Use, display, mirror, frame or otherwise incorporate any part of the Services into any other website, mobile application, product or service without our prior written authorisation.
    • Use any robot, spider, crawler, scraper or other automated means or processes to access, collect or harvest data or other content from or otherwise interact with the EzBizTrip platform for any purpose.
    • Plant malware or use our Solutions to distribute malware.
    • Decipher, decompile, disassemble or reverse engineer any of the software used to provide the Solutions.


You can proactively cancel your bookings depended on hotel/flight suppliers. You may cancel or change your prepaid hotel/flight reservation, but you will be charged the cancellation or change fee indicated in the rules and restrictions for the reservation, which may be as high as the full cost of the booking. If you do not cancel or change your reservation before the cancellation policy period applicable to the booking you reserved, which varies by hotel/flight suppliers (usually 24 to 72 hours prior to your date of arrival), you will be subject to a charge equal to applicable nightly rates, tax recovery charges and service fees. You agree to pay any cancellation or change fees that you incur. In limited cases, some hotel/flight suppliers do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the hotel reservation.


You may terminate this T&C Agreement at any time with respect to any Third Party websites that you have granted access to EzBizTrip by not logging in to use our Solutions for 3 years or you may contact our Our Travel Concierge at support@ezbiztrip.com for your request of termination.
EzBizTrip reserves the right to terminate this T&C Agreement at any time, with or without cause and in its sole discretion, immediately upon written notice (which may be by email) or by terminating an Account or your user access to an Account or the Solutions and redirecting login attempts to a notice regarding such termination.
EzBizTrip reserves the right to terminate or suspend your Account immediately, without prior notice or liability under such certain circumstances at our own discretion, such circumstances shall include (but is not limited to):
  • breaches or violations of the Terms or other incorporated documents, guidelines or rules
  • request by law enforcement or other government agencies;
  • self-initiated account deletions;
  • infringement of our intellectual property rights;
  • discontinuance or material modification to Travelstop’s Services, or part thereof; or
  • unexpected technical or security issues or problems.
Upon termination, your right to use the Solutions will cease immediately.

Reward Program.

The EzBizTrip Reward Program encourages Reward Program Participants (as defined below) to earn reward points (“Reward Points”) and pursuant to incentives identified by EzBizTrip.
  • Reward Program Participant
    You are eligible to become a Reward Program Participant only if you are of the age of majority and: (i) possess the legal authority to agree to the T&C Agreement; (ii) reside in a jurisdiction that legally permits participation in the Reward Program.
  • Earning Reward Points
    You can earn Reward Points if you spend for the whole trip less than trip budget which is approved by your employer.
  • Redeem Points
    Reward Points may be redeemed only for products and services available through the EzBizTrip store made available through the EzBizTrip Solutions and only if you follow redemption procedures set forth therein. Reward Points will be subtracted from your Account once you have redeemed them.
  • Third Party Terms
    When you redeem your Reward Points for products and services offered by third parties (e.g., flights offered by airlines, hotel accommodations), all products or services purchased through the redemption of Reward Points may be governed by such third party terms. EzBizTrip has no liability for the acts or omissions of any third party, including third parties whose products and services are made available through the Store.

Contact information.

Send the written communication to the following address:
EzBizTrip Inc,
9 Temasek Boulevard,
Suntec Tower Two, #07-01,
Singapore 038989
OR your may email us to: contact@ezbiztrip.com